Welcome to Square Cookware’s website, located at www.square-cookware.com (the “Site”). Your privacy is of paramount importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from our customers and website visitors, how we use that information, and the steps we take to ensure it is protected.

Compliance with POPIA

This Privacy Policy is crafted in compliance with the South African Protection of Personal Information Act No. 4 of 2013 (“POPIA”), as amended. We honor the privacy principles outlined in POPIA and commit to handling personal information in accordance with its provisions.

Information We Collect

Automatically Collected Information: When you visit the Site, we automatically gather information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the products you view, the websites or search terms that directed you to the Site, and your interactions with the Site. This information is termed “Device Information.”

Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, such as your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). This is called “Order Information.”

How We Collect Information

Cookies and Similar Technologies: We use cookies and similar technologies to collect Device Information. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org.

Log Files: These track actions on the Site and collect data including your IP address, browser type, and other usage details.

Web Beacons, Tags, and Pixels: These are used to track your interaction with the Site and our emails.

Use of Personal Information

To fulfill orders placed through the Site, including processing your payment, arranging for shipping, and providing invoices and order confirmations.

To communicate with you about your order and to respond to your inquiries.

To screen for potential risk or fraud.

To improve and optimize our Site.

To provide you with information or advertising related to our products or services in alignment with your marketing preferences.

Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us use it as described above. For instance, we use an e-commerce platform that allows us to sell our products and services to you.

For analytics and marketing purposes, we may share your information with services such as Google Analytics. You can read how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

We may also share your Personal Information to comply with applicable laws and regulations or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements we believe may be of interest to you.

You can opt-out of targeted advertising by:

Facebook: https://www.facebook.com/settings/?tab=ads 

Google: https://www.google.com/settings/ads/anonymous 

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

For more options, you can visit the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Our Site does not alter its data collection and use practices when it detects a Do Not Track signal from your browser.

Your Rights

You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted.

If you would like to exercise this right, please contact us through the contact information below.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

Changes to this Privacy Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@square-cookware.com.